Calling customers who already paid?

One of the easiest ways to lose control of receivables is letting cash posting fall behind. When payments aren’t applied quickly, your aging report becomes unreliable and once the data is wrong, every decision built on it is wrong too.

Cash posting shouldn’t be a “month-end clean-up.” It should be a weekly (or daily) habit that gives leadership a clear picture of who’s paid, who hasn’t, and who needs follow-up. I’d push for daily posting or about 1 day lag at most.

Here’s why proactive posting matters:

• Accurate aging = accurate collections
  If payments sit unposted, you could be chasing customers who already paid. It frustrates them, wastes your time, and weakens trust. When cash is applied fast, collectors know exactly who still owes and can focus their efforts where it counts.

• Better visibility for leadership
  Business leaders make decisions based on cash position. If the books show invoices as unpaid even though the money is sitting in the bank…your forecast will look worse than reality. That leads to unnecessary borrowing, delayed spending, or inaccurate planning.

• Cleaner month-end close
  When posting is consistent, month-end isn’t a fire drill. Your AR aging is already accurate, disputes surface quickly, and your financial reports are ready sooner.

• Strong customer experience
  Nothing is more embarrassing than asking for a payment that was sent last week. Fast posting protects your credibility and keeps relationships strong.

Cash posting isn’t just an accounting task in my opinion it’s a control point. When you apply payments proactively all month long, you gain real-time clarity, a tighter collections process, and a cleaner financial picture.

Aging reports tell the truth, but only if the data behind them is current.

Sponsoring the Cash Flow Chronicles today is SUPERHUMAN AI!!

Thank you for supporting our newsletter. Each time a reader engages with our sponsor’s ad, this directly supports CFC’s mission to be the TOP FINANCIAL newsletter Beehiiv has to offer.

Even if you do not buy a product, subscribe, etc. this greatly supports our mission. Take 5 seconds today and check them out!

Become the go-to AI expert in 30 days

AI keeps coming up at work, but you still don't get it?

That's exactly why 1M+ professionals working at Google, Meta, and OpenAI read Superhuman AI daily.

Here's what you get:

• Daily AI news that matters for your career - Filtered from 1000s of sources so you know what affects your industry.

• Step-by-step tutorials you can use immediately - Real prompts and workflows that solve actual business problems.

• New AI tools tested and reviewed - We try everything to deliver tools that drive real results.

• All in just 3 minutes a day

Join 1M+ pros

NEW FOR 2025!

Veteran business owner? Take command of your cash flow and tighten your financial systems. Join The Profit Platoon — a community built for Veterans.