How to Lock in Customers and Payments—Fast

CREDIT ANALYSIS AND COLLECTIONS
Stop ignoring this in your business

SPECIAL EDITION TODAY - Not all are getting this email from my subscriber listing, but you may be the one that needs to get this information more than anyone! Share away if others can use these business tips.

In this tough economy, where every dollar counts and customer relationships are more fragile than ever, two crucial areas often go neglected by many businesses I’ve worked for or consulted:

👉 Customer Onboarding
👉 Accounts Receivable (A/R) Collection

Ignoring these in today’s economy is like leaving your front door wide open during a storm. Don’t do it.

WRITE THIS DOWN
Share with your team so they understand the stakes

Why You Can't Afford to Neglect AR/Onboarding:

1. Cash Flow is Survival: Late payments choke growth. Proactive receivables management keeps your business liquid and resilient. Who in today’s world is reactive on AR?

2. First Impressions = Retention: A structured, smooth onboarding process increases trust and lowers churn dramatically. The issues I normally see? Not getting the basic/required details up front from sales or others that cause delays or additional requests to be made.

3. Higher Risk of Defaults: Vetting customers upfront helps you avoid time-wasters and bad payers before they drain your resources. Do you consider onboarding “financially healthy” customers? Do you know what that is?

4. Economic Uncertainty: The businesses that thrive are those who shore up internal systems and not just chase new leads. In my opinion, it’s not a sale until cash hits the bank. Train your team to think this way.

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WORK ON THESE THINGS
Establish the process now

Practical Tips:

✅ Set clear payment terms and use automated reminders.
✅ Run credit checks before extending net terms.
✅ Streamline onboarding with a checklist or welcome guide.
✅ Use the first 30 days to reinforce your value and build rapport.
✅ Follow up on unpaid invoices weekly, not monthly.

This is the moment to tighten the ship, not hope the tide turns.

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Some of those services are listed below that we can help you with!

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